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Research on Social Work Practice
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Evaluating Service Recipient Outcomes in Psychiatric Residential Services in Hong Kong

Charles C. Chan

Hong Kong Polytechnic University, sschchan{at}polyu.edu.hk

Wacy W. S. Lui

Hong Kong Polytechnic University

Deborah L. Y. Wan

New Life Psychiatric Rehabilitation Association

Sania S. W. Yau

New Life Psychiatric Rehabilitation Association

Objective: The service output and outcomes of psychiatric residential services in Hong Kong have been increasingly reported; however, there was still a gap concerning the factors and interaction effects between service recipients and facility factors on recipient outcomes. Method: 757 residents in 11 halfway houses and 2 long-stay care homes were assessed by social workers during routine service delivery. Results: The service recipients’ functioning was positively associated with working under a supported employment service, having finished secondary school education, having an upward vocational mobility in the past 6 months, having insight of one’s illness, and having less frequent psychiatric and medical follow-ups. Multilevel analysis revealed significant interaction effects between service recipient factors and facility factors on functioning and recipients’ perception of quality of life. Conclusions: This study demonstrates the benefit of integrating research into practice for effective social work and of using multilevel analysis for data with hierarchical structure.

Research on Social Work Practice, Vol. 12, No. 4, 570-581 (2002)
DOI: 10.1177/1049731502012004008
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